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Should your business website be in English and Spanish?

In Paterson, Passaic and much of North Jersey, Spanish is the language many of your customers think in. Here’s when a bilingual website pays off, and how to build one Google understands.

By Federico Silva3 min read

Walk down Main Street in Paterson or Main Avenue in Passaic and you’ll hear as much Spanish as English. Yet most local business websites are English only. That gap is an opportunity: a business that speaks to Spanish-speaking customers in their language, online, often wins them before the competition even knows they were looking.

Who you reach with Spanish

According to the U.S. Census Bureau, Hispanic residents make up the majority of the population in cities like Paterson and Passaic, and a large share across Passaic, Bergen and Essex counties. Many of them are fully bilingual. Many others prefer Spanish, especially for decisions that involve money, health or their home. And even bilingual customers often feel more comfortable with a business that speaks their language.

Spanish speakers also search differently. They type things like “limpieza de casas cerca de mí,” “diseño de uñas en Passaic” or “contratista de techos en Paterson.” If your website only has English, those searches go to someone else.

When a bilingual website makes sense

  • You or someone on your team speaks Spanish and can answer calls and messages in Spanish.
  • A good part of your current or potential customers are Hispanic.
  • You serve both communities, like many cleaning companies, contractors, salons and restaurants in North Jersey.
  • Your competitors only have English websites, which is very common.

When to wait

If nobody at your business can talk to customers in Spanish, a Spanish website can backfire: a customer reads your site, calls, and nobody understands them. Be honest about what you offer. If you can answer in Spanish, say “Se habla español” loud and clear. If you can’t yet, start with English and add Spanish when you can serve those customers well.

How to do it right

Give each language its own pages

Each language should have its own pages with their own web address, for example yourbusiness.com/services/ in English and yourbusiness.com/es/servicios/ in Spanish. Don’t mix both languages on the same page: it’s confusing for people and for Google.

Add a clear language switch

Every page should have a visible button to switch languages, and it should take people to the same page in the other language, not back to the home page.

Translate for people, not word for word

Machine translation pasted without review sounds awkward, and customers notice. Adapt the message: “free estimate” becomes “cotización gratis,” and the way you describe your services should sound like how your customers actually talk.

Tell Google which page is which

Small pieces of code called hreflang tags tell Google that two pages are the same content in different languages, so it shows the Spanish page to people searching in Spanish. Google also recommends against automatically redirecting visitors based on their browser language: let people choose, and make sure every version can be reached.

Use the words your Spanish-speaking customers search for

Write your Spanish titles, headings and descriptions around the terms people really type. “Página web para negocios,” “limpieza de oficinas” and “salón de belleza en Clifton” are very different from a literal translation of your English keywords.

Keep both versions up to date

When you change a price or a schedule, change it in both languages. An outdated Spanish page sends the message that those customers are an afterthought.

Don’t forget Google Maps

Your Google Business Profile has one description. Mention there that you serve customers in English and Spanish, and reply to reviews in the language the customer used.

What it costs

A bilingual site means more writing and more pages, so it costs more than a single-language site. But the design and the code are shared, so it’s usually much less than building two separate websites, and you can add Spanish later to a site that starts in English.

How we do it

Our own site works this way: cipherwebdesign.com in English and cipherwebdesign.com/es/ in Spanish, with matching pages for every service and the towns we serve. We’ve built bilingual sites for clients too, like Dalashes in Elmwood Park, whose clients can read about her lash sets and book in Spanish or English. Federico, who builds every site, is bilingual, so the whole process can happen in either language.

Quick answers

Do I need a separate domain for Spanish?

No. The simplest option is one domain with a Spanish section, like yourbusiness.com/es/. It keeps everything in one place and easier to manage.

Can I just add an automatic translation button?

Automatic translation widgets often produce awkward Spanish, and search engines don’t treat them like real Spanish pages. Real Spanish pages work better for customers and for Google.

Which language should be the main one?

The one most of your customers use. Many North Jersey businesses use English as the main version and Spanish as a full second version.

Can you write the Spanish version for me?

Yes. We write and adapt the Spanish content ourselves, so it sounds natural to your customers.

Federico Silva

Federico Silva builds websites for small businesses in Clifton and across North Jersey, in English and Spanish. Federico founded Cipher Web Design and answers every message personally. More about Federico.

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Se habla español